The Higher Gear Group, LLC
Training Webinars
April 2014

**Attention**
To Attend a Webinar PLEASE Follow These Instructions:

1) Click on the 'Register' button and complete the online registration. Please do this at least 24 hours before the start of the webinar to ensure you get in.

2) You will receive an email directly from GoToWebinar (Citrixonline). Please make sure you check your SPAM and Junk filters if you don't receive them. The email will arrive within 24 hours of registering. It will contain a direct link to the Webinar, a dial in number, and a unique phone passcode. Do not lose this email! This is a unique EMAIL you will need to log into the webinar; think of it as your key to get in.

3) If you do not receive the email by 8am Central Time the morning of your webinar PLEASE call our webinar support team at 847.241.8312.

4) Remember to arrive 15 minutes before the start of your webinar to make sure that you do not have any technical issues.
(Any problems, please call our webinar support team at 847.241.8312)

5) When you join the webinar you are muted by default, if you would like the opportunity to speak and ask questions , please Enter your Audio Pin (Which is shown after you connect to the webinar) and then the organizer will be able to unmute you. (To Enter your audio pin you press '#PIN#', for example if your Audio Pin is '111' then you press '#111#' on your phone)

For more documentation on attending a webinar please see: http://support.gotomeeting.com/ and go to the 'Documents' section and look at the documents for 'GoToWebinar'

April 2014

Monday
Tuesday
Wednesday
Thursday
Friday
31
1
Internet & BDC
10:30 AM Central
Salesperson Training
12:00 PM Central

Manager Training
2:00 PM Central
Salesperson Training
3:30 PM Central
2
Salesperson Training
9:00 AM Central
Manager Training
10:30 AM Central
 
Data Mining with CRW
12:00 PM Central
 
Manager Training
3:30 PM Central
 
3
4
7
8
Salesperson Training
9:00 AM Central
Service Department
10:30 AM Central
Manager
12:00 PM Central
Reports Q/A
2:00 PM Central
Manager Training
3:30 PM Central

 

9
Manager Training
9:00 AM Central
Salesperson Training
10:30 AM Central
Internet & BDC
12:00 PM Central
Salesperson Training
3:30 PM Central

 

10
11
14
15
Internet & BDC
9:00 AM Central
Salesperson Training
10:30 AM Central
 
Manager Training
12:00 PM Central
 
Salesperson Training
2:00 PM Central
16
Manager Training
9:00 AM Central

eZDesk Training
10:30 AM Central

Salesperson Training
12:00 PM Central
 
Data Mining with CRW
2:00 PM Central
 
Manager Training
3:30 PM Central
17
18
21
22
Manager Training
10:30 AM Central
 
Salesperson Training
12:00 PM Central
 
Service Department
2:00 PM Central

Manager Training
3:30 PM Central

23
Manager Training
9:00 AM Central

Salesperson Training
10:30 AM Central

Internet & BDC
12:00 PM Central
 
Salesperson Training
2:00 PM Central
 
Building Better Templats
3:30 PM Central
24
25
28
29
Tickler & Follow Up
9:00 AM Central
Internet & BDC
10:30 AM Central
Salesperson Training
12:00 PM Central

Manager Training
2:00 PM Central
Salesperson Training
3:30 PM Central
30
Salesperson Training
9:00 AM Central
Manager Training
10:30 AM Central
 
eZDesk
12:00 PM Central
Reports
2:00 PM Central
 
Manager Training
3:30 PM Central
 
1
2

We are now using the technology of
GoToWebinar
System Requirements:
PC-based attendees
Required: Windows® 7, Vista, XP, 2003 Server or 2000

Macintosh®-based attendees
Required: Mac OS® X 10.4.11 (Tiger®) or newer
The Higher Gear Group 145 Central Rd Schaumburg IL 60195 847-843-6800
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