One Command's Higher Gear CRM
Training Webinars
October 2014

**Attention**
To Attend a Webinar PLEASE Follow These Instructions:

1) Click on the 'Register' button and complete the online registration. Please do this at least 24 hours before the start of the webinar to ensure you get in.

2) You will receive an email directly from GoToWebinar (Citrixonline). Please make sure you check your SPAM and Junk filters if you don't receive them. The email will arrive within 24 hours of registering. It will contain a direct link to the Webinar, a dial in number, and a unique phone passcode. Do not lose this email! This is a unique EMAIL you will need to log into the webinar; think of it as your key to get in.

3) If you do not receive the email by 8am Central Time the morning of your webinar PLEASE call our webinar support team at 847.843.6800.

4) Remember to arrive 15 minutes before the start of your webinar to make sure that you do not have any technical issues.
(Any problems, please call our webinar support team at 847.843.6800)

5) When you join the webinar you are muted by default, if you would like the opportunity to speak and ask questions , please Enter your Audio Pin (Which is shown after you connect to the webinar) and then the organizer will be able to unmute you. (To Enter your audio pin you press '#PIN#', for example if your Audio Pin is '111' then you press '#111#' on your phone)

For more documentation on attending a webinar please see: http://support.gotomeeting.com/ and go to the 'Documents' section and look at the documents for 'GoToWebinar'

October 2014

Monday
Tuesday
Wednesday
Thursday
Friday
1
Salesperson Training
9:00 AM Central


2
Manager Training
11:00 AM Central

Salesperson Training
1:00 PM Central

3
6
7
Salesperson Training
1:00 PM Central

Manager Training
3:00 PM Central

8
Internet / BDC Q&A
9:00 AM Central

Salesperson Training
11:00 AM Central

9
Salesperson Training
9:00 AM Central

Manager Training
11:00 AM Central

10
13
14
Salesperson Training
9:00 AM Central

Reporting Q&A
11:00 AM Central

15
Manager Training
11:00 AM Central

Salesperson Training
1:00 PM Central

16
Salesperson Training
1:00 PM Central

Manager Training
3:00 PM Central

17
20
21
Internet / BDC Q&A
1:00 PM Central

Salesperson Training
3:00 PM Central

22
Salesperson Training
11:00 AM Central

Manager Training
1:00 PM Central

23
Manager Training
9:00 AM Central

Salesperson Training
11:00 AM Central

24
27
28
Manager Training
9:00 AM Central

Salesperson Training
11:00 AM Central

29
Salesperson Training
9:00 AM Central


30
Manager Training
11:00 AM Central

Salesperson Training
1:00 PM Central

31

We are now using the technology of
GoToWebinar
System Requirements:
PC-based attendees
Required: Windows® 7, Vista, XP, 2003 Server or 2000

Macintosh®-based attendees
Required: Mac OS® X 10.4.11 (Tiger®) or newer
The Higher Gear Group 145 Central Rd Schaumburg IL 60195 847-843-6800
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